As your trusted housing partner, we’re committed to protecting our community from fraudulent rental schemes. Recently, we’ve noticed an increase in rental scams targeting property seekers.

Here’s how you can stay safe and help protect others:

Know our process

We follow a consistent, transparent rental process that always includes:

• Property viewings before any payment requests
• Official communication only through @communicare.org.za email addresses
• Payments strictly to verified Communicare bank accounts
• Professional, no-pressure interactions with our team

Warning signs to watch for

Be extremely cautious if you encounter:

• Requests for deposits before viewing a property
• Pressure tactics pushing for immediate payment
• Unusually low rental offers
• Communication from non-Communicare email addresses
• Requests to pay via instant money transfer or to personal accounts

Take action

If you or someone you know encounters suspicious rental activity:

1. Document all communication.
2. Report it immediately to our Call Centre (0800 266 737).
3. Share the information with friends and family to prevent others from falling victim.

Remember: Your safety matters to us. When in doubt, contact our official channels to verify any rental offer. Together, we can maintain a secure housing environment for all our communities.

Help us spread the word: Share this information with friends and family looking for accommodation.