Scam Alert:10 ways to protect yourself

Financial scams, fraud and cybercrime are becoming more sophisticated. These fraudulent activities occur on various online platforms, including social media sites like Facebook.

It’s easy and convenient to consult sites like Facebook and marketplace when looking for a new home. But being cautious can help prevent you from being a victim of fraudsters posting unauthorised listings.

Protect yourself and others from falling victim to fraudulent activities:

  1. Verify Their Identity: Always verify the identity of anyone claiming to be a property owner. Ask for official identification or documentation to confirm their association with the organisation.
  2. Contact Directly: If someone approaches you with property-related matters, especially those involving financial transactions, independently contact the organisation through their official website, email, or phone number to verify the information.
  3. Do Not Share Sensitive Information: Avoid sharing personal or financial information with unknown individuals claiming to be staff or property owners. Legitimate representatives will not ask for such information over the phone or via email.
  4. Inspect the Property: If you are interested, schedule an official visit. Avoid engaging with individuals who refuse or make excuses to show you the property in person.
  5. Avoid Pressure and Urgency: Be cautious of anyone pressuring you to make immediate decisions or complete transactions urgently. Fraudsters often create a sense of urgency to catch their victims off guard.
  6. Check Communication Channels: Official communication will come from a recognisable and official email address or phone number. Beware of emails or messages from suspicious or unknown addresses.
  7. Research Online Listings: If you come across property listings online, cross-check the information with the organisation’s website or contact authorised representatives to confirm the legitimacy of the listing.
  8. Report Suspicious Activities: If you suspect fraud, immediately report the incident to the organisation.
  9. Stay Informed: Stay updated on common scams and fraud tactics to help you recognise potential red flags.
  10. Educate Others: Share information about potential scams with friends, family, and community members to raise awareness and prevent others from becoming victims.

If you have any concerns or questions, please get in touch with Communicare at the numbers below:

Toll-free number: 0800 266 737 or email: